Policies

All ticket sales are final, and tickets cannot be refunded if you are unable to attend.

Patrons can exchange their tickets for another performance of the same show at least 24 hours before showtime, subject to availability and without extra fees. Please contact the box office at 416.299.5557 or boxoffice@stagecentreproductions.com to arrange a ticket exchange.

​Accessible seating and companion tickets must be reserved in advance by calling the box office at 416.299.5557 or boxoffice@stagecentreproductions.com.

In the event that extreme weather interferes with performance proceedings, the show may be paused or cancelled in order to ensure the health and safety of the audience and company members. If the weather forecast predicts inclement weather on the date of a performance for which you have purchased tickets, please make sure to monitor your inboxes and social media as a decision will be made close to the show start time as to whether or not the performance will proceed. If you do not see any inclement weather notice from Stage Centre Productions, please attend the show as usual. Unfortunately, there will be no refunds issued in the case of cancellation. In the event that a performance is cancelled or compromised due to inclement weather or any other unforeseeable circumstance, we will offer ticket holders the opportunity to rebook for another performance.

Everyone is welcome at Stage Centre Productions. We are  committed to providing a safe, secure, and respectful environment for all. Behaviour that is disruptive, potentially harmful to others, or distracts from the performance will not be tolerated. Patrons are encouraged to report any inappropriate behaviour to the nearest usher, security guard or box office staff. 

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As a renter in Fairview Library Theatre, Stage Centre Productions abides by the Toronto Public Library Human Rights and Anti-Harassment/Discrimination Policy which prohibits any behavior that denigrates, threatens, or harasses individuals in library spaces or services. It protects against slurs, inappropriate jokes, invasion of privacy, and unwelcome physical contact. For more information:

Toronto Public Library Human Rights and Anti-Harassment/Discrimination Policy

Toronto Public Library Rules of Conduct

Occasionally performance rights for a show are withdrawn by the license holders after we have announced our seasons. Stage Centre Productions reserves the right to change its programming without further notice.

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Please note that due to copyright restrictions, Stage Centre Productions is legally obligated to present each play  in its entirety as it appears in published form authorized by the Author(s) and that the Author(s)’s intent is respected in the Stage Centre Productions presentation. Stage Centre Productions is prohibited from making any changes,
interpolations, additions, or deletions to the play for the purpose of its production or otherwise. This includes changes to language that may be offensive to some.

The temperature in Fairview Library Theatre can vary. For your comfort, we recommend dressing in layers to manage these variations.

The temperature control is under the purview of the Toronto Public Library/Fairview Library management and not under Stage Centre Productions' direct control. Please contact Fairview Library at 416-395-5750.

We welcome children at our performances but please note they must be accompanied by an adult, have their own ticket, and  for the enjoyment of other patrons and safety of patrons and performers must remain in their seat and be quiet for the entire performance. Please note that minimum age recommendations are available for each production.

In consideration of those in the audience who may have allergies and chemical sensitivities we ask that you refrain from wearing cologne, perfume or other scented products. Those not complying to this policy may be asked to change seats at the discretion of the Front of House Manager.

Only bottled water is permitted inside the auditorium, and food items are not allowed. 

All performances begin promptly as scheduled. Latecomers and any individual leaving the auditorium may only be admitted or re-admitted at a suitable break in the performance and if there is an easily accessible seat available. 

For certain events, it may not be possible to seat latecomers until the intermission. If the production has no intermission, latecomers may not be admitted at all. There are no refunds for latecomers

The videotaping or making of electronic or other audio and/or visual recordings of our productions and distributing recordings or streams in any medium, including the internet, is strictly prohibited, and a violation of the author(s) rights and action under international copyright law.